Privacy Policy | 3 Dot Software Solutions

1. Scope

This policy explains how 3 Dot Software Solutions handles information collected through this website and through enquiries or engagements that begin here. It applies to this website only.

2. Information we collect

We collect the details you choose to submit through our enquiry or contact form — typically your name, email address, company name, the service you are interested in, an indicative budget and your project brief. We may also receive basic technical information such as browser type, device type and pages visited.

3. How we use information

Information is used to respond to your enquiry, prepare proposals and estimates, deliver and support agreed services, and keep records of our correspondence. We do not sell your information.

4. Legal basis and consent

By submitting an enquiry you consent to us contacting you about that enquiry. You may withdraw consent or ask us to stop contacting you at any time by writing to us.

5. Third-party services

This website and our services may rely on third-party providers such as hosting, email, analytics and cloud platforms. Those providers process data under their own terms and policies. We share information with them only to the extent needed to operate the website or deliver services.

6. Client data during projects

Where a project requires access to your systems or data, that access is limited to what the work requires, used only for the agreed purpose, and governed by the engagement agreement between us.

7. Data security

We apply reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Retention

We retain enquiry and project information for as long as needed to respond, deliver services and meet record-keeping requirements, after which it is deleted or anonymised.

9. Cookies

The website may use cookies or similar technologies for basic functionality and usage measurement. You can control cookies through your browser settings; disabling them may affect some functionality.

10. Your choices

You may request access to, correction of, or deletion of the personal information you have submitted to us, subject to any records we are required to keep.

11. Changes to this policy

We may update this policy from time to time. The version published on this page is the current one.

12. Contact

For any question about this policy or about information you have shared with us, please reach us through the contact page.